Elizabeth Martinell Barfoed
Universitetslektor & FD i socialt arbete
Standardiserad interaktion - en utmaning i socialt arbete
Författare
Summary, in English
nomethodology and discourse analysis, the study shows that clients applying for welfare benefits or subject to pre-trial investigation at the probation office are expected to participate. The standardized interaction has special characteristics: The conversation is highly reduced to yes-no answers, leaving little or almost no space for narratives. The questionnaire changes the professional conversation and leaves the professional and the client in a new interactional situation.
In a profession where discretion has been highly valued and the professional conversation to a large extent has been shaped situationally, standardized inte- raction challenges the professional-client relationship. In the article certain techni- ques for handling the questionnaire are discerned.
Avdelning/ar
- Socialhögskolan
Publiceringsår
2014
Språk
Svenska
Sidor
4-23
Publikation/Tidskrift/Serie
Socialvetenskaplig tidskrift
Volym
21
Issue
1
Fulltext
- Available as PDF - 141 kB
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Länkar
Dokumenttyp
Artikel i tidskrift
Förlag
Forsa
Ämne
- Social Work
Nyckelord
- Social sciences
- Socialt arbete
Status
Published
Projekt
- Documents, forms and paperwork – expanding documenting practices in health care and social service
Forskningsgrupp
- Kriminal- och socialvetenskapligt nätverk
ISBN/ISSN/Övrigt
- ISSN: 1104-1420