Lupita Svensson
Universitetslektor i socialt arbete med inriktning juridik | FD i socialt arbete
Automatisering - till nytta eller fördärv?
Författare
Summary, in English
Automation to benefit or ruin?
The purpose of this article is to discuss and analyze how digital automation of the provision of social assistance affects the practice of social work, as part of welfare. Based on interviews with supervisors/project managers and social case workers, who work with social assistance in a strategic selection of municipalities, the opportunities and challenges that robotization brings to the function of social assistance are problematized as a selective welfare right. The results show that robotisation can help to increase efficiency and that resources can be re-prioritized, but at the same time there are significant risks to the erosion of the social work practice, both in terms of the practitioners’ work in the provision of social assistance and its function as a selective right in a universal welfare construction. The results also indicate needs for further in-depth studies.
The purpose of this article is to discuss and analyze how digital automation of the provision of social assistance affects the practice of social work, as part of welfare. Based on interviews with supervisors/project managers and social case workers, who work with social assistance in a strategic selection of municipalities, the opportunities and challenges that robotization brings to the function of social assistance are problematized as a selective welfare right. The results show that robotisation can help to increase efficiency and that resources can be re-prioritized, but at the same time there are significant risks to the erosion of the social work practice, both in terms of the practitioners’ work in the provision of social assistance and its function as a selective right in a universal welfare construction. The results also indicate needs for further in-depth studies.
Avdelning/ar
- Socialhögskolan
Publiceringsår
2020-01-13
Språk
Svenska
Sidor
341-362
Publikation/Tidskrift/Serie
Socialvetenskaplig tidskrift
Volym
26
Issue
3-4
Länkar
Dokumenttyp
Artikel i tidskrift
Förlag
Forsa
Ämne
- Social Work
Nyckelord
- Automation
- social work
- Welfare society
Status
Published
Projekt
- Konsekvenser av automatisering av försörjningsstöd för arbetslivet och för socionomprofessionen
ISBN/ISSN/Övrigt
- ISSN: 1104-1420