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Building shared identities in a radio counseling programme's Internet forum

  • Nataliya Thell
Publiceringsår: 2017
Språk: Engelska
Dokumenttyp: Konferensbidrag: abstract

Abstract english

The paper reports a study of a radio counselling program broadcast once a week on a Swedish state radio channel. The program episodes consist of telephone conversations between a psychotherapist and persons seeking help in dealing with life’s troubles such as difficulties in relations between parents and children or between spouses, coping with anxiety, overcoming traumatic childhood experiences or living with grief. The study’s focus is on how listening audience is involved in communication about the problems discussed in the program. At the end of the program episodes the listeners are invited to write their comments and reflections in a forum on the program’s Internet page. In the forum the program listeners commonly format their messages as commentary turns or responses to what they have heard in the program. Using the methodology of conversation analysis, the paper explicates how the problem discussions through the program’s Internet forum may replicate therapeutic elements of a helping relationship in a group. The analysis shows that the listeners often respond with second stories, i.e. descriptions of their own life situations, in which they construct their experiences as shared with the caller to the program to communicate social support and help.


  • Social Sciences


Intersubjectivity in Action Conference
Nataliya Thell
E-post: nataliya [dot] thell [at] soch [dot] lu [dot] se



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